Privacy Policy

At J. Valentine Official Shop, we believe that fearless fashion should be matched with uncompromising privacy protection. Just as our collections empower you to express yourself boldly, our privacy practices ensure your personal information remains secure and respected. This Privacy Policy outlines how we collect, use, and protect your data when you visit jvalentineshop.com.

1. INFORMATION WE COLLECT

To provide our global community of trendsetters with a seamless shopping experience, we collect the following information:

Personal Information

• Identity Data: Name, username, or similar identifier when you create an account
• Contact Data: Billing and shipping addresses, email address, telephone numbers
• Financial Data: Payment card details (processed securely through our payment partners: Visa, MasterCard, JCB, and PayPal)
• Transaction Data: Details about purchases of our CAGED collections, ONE PIECES, OUTERWEAR, and other statement pieces

Technical and Usage Data

• Device Information: IP address, browser type and version, time zone setting, browser plug-in types
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences

2. HOW WE USE YOUR INFORMATION

We use your personal data to deliver the bold, seamless experience our fashion revolutionaries deserve:

• To process your orders for our edgy collections with 1-2 business day processing
• To manage payments, fees, and charges through our secure payment methods
• To deliver your purchases worldwide (excluding Asia and select remote areas)
• To provide customer care and support for our boldest fashionistas
• To personalize your shopping experience and recommend pieces that match your fearless style
• To improve our website, products, and services for our global community

3. DATA SHARING AND DISCLOSURE

We respect your privacy and only share your information when necessary:

• Service Providers: We share data with trusted partners who assist in payment processing, shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred

We never sell your personal data to third parties for marketing purposes.

4. INTERNATIONAL DATA TRANSFERS

As we proudly serve a global community (excluding Asia and select remote areas), your data may be transferred and processed outside your country of residence. We ensure all transfers comply with applicable data protection laws and provide appropriate safeguards.

5. DATA SECURITY

Your security is our priority, just as it is in our payment processing. We implement advanced security measures including:

• Encryption technology for all sensitive data transmissions
• Secure servers with restricted access
• Regular security assessments and updates
• Payment data protection through PCI-DSS compliant partners

While we implement robust security measures, no online transmission is 100% secure. We encourage our customers to use strong passwords and monitor their accounts.

6. DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Transaction data is typically retained for 7 years to comply with tax regulations.

7. YOUR RIGHTS

As a valued member of our fashion community, you have rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing your personal data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data

To exercise these rights, contact us at [email protected].

8. COOKIES AND TRACKING TECHNOLOGIES

Like most fashion e-commerce sites, we use cookies and similar tracking technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality, shopping cart, and payment processing
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling essential cookies may impact your shopping experience.

9. CHILDREN’S PRIVACY

Our bold collections are designed for adult fashion enthusiasts. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when revisions were made. We encourage our community to review this policy periodically.

11. CONTACT US

Thank you for trusting J. Valentine with your bold fashion journey. We’re committed to protecting your privacy as fiercely as we champion your self-expression.